Fast shipping and returns in UAE

Customization Note
Important NOTE
  • Customized products may take up to one week for delivery.
  • To request a customization, please contact us on whatsapp.

FAQs

Please read our FAQs page to find out more.

1. What types of leather do you use in your products?

We use only premium, full-grain and top-grain natural leather, carefully sourced for its durability, texture, and luxurious finish. Each piece is handcrafted to ensure authenticity and quality.

2. Can I customize my order with initials or a logo?

Yes! We offer personalization options including initials, names, and even custom logos engraved or embossed on selected items. You can always contact us for bespoke requests.

3. Where are Fifty Karat products made?

All our products are proudly handcrafted in our Dubai workshop by skilled artisans using a blend of traditional techniques and modern technology, including laser engraving and precision stitching.

4. How long does it take to receive a custom order?

Custom orders typically take 3–7 business days to produce, depending on the complexity of the customization. Shipping times will vary based on your location.

5. What is your return and exchange policy?

We accept returns or exchanges on non-customized items within 7 days of delivery, provided the item is unused and in its original packaging. Custom or personalized items are non-refundable unless there is a manufacturing defect.

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